Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs updating, or want to share feedback on our content, this page explains how to reach us and what happens next.
We research and review non Gamstop casinos to help UK players make informed decisions. Reader input is a genuine part of how we keep that information accurate and useful — so we read every message we receive.
How to Contact Us
Email is the most reliable way to get a response. Write to us at [email protected] and a member of the team will read your message personally. We aim to reply within two working days. During quieter periods it is often faster; during busy spells it may take a little longer.
To help us respond quickly, it is worth mentioning the nature of your enquiry in the subject line — for example, whether it is a correction, a site question or a partnership enquiry. That means it reaches the right person without delay.
What You Can Write to Us About
- Questions about our reviews — If something in one of our casino write-ups is unclear, or you want to understand how we assessed a particular site, ask away.
- Corrections and updates — Offer terms change, casinos update their payment methods, and new information emerges. If you have spotted something that looks out of date or inaccurate, we take that seriously and will investigate.
- Feedback on site content — If a page was genuinely useful, or if you feel it missed something important, we want to hear both. Reader feedback shapes what we cover and how we cover it.
- Suggestions for casinos to review — We focus on non Gamstop casinos relevant to UK players. If there is a site you think belongs on our trusted non GamStop casinos list, tell us about it.
- Commercial and editorial enquiries — If you represent a brand or organisation and want to understand how we work, introduce yourself and outline what you have in mind. We review all enquiries on their merits.
- Support concerns — If you or someone you know is worried about gambling habits, mention it in your message and we will point you towards organisations that can help.
What We Do Not Cover by Email
We are an independent comparison and review site, not a casino operator. We cannot access player accounts, process withdrawals, resolve disputes with individual casinos, or speak on behalf of any of the sites we cover. If you have an account issue, you will need to contact the casino directly through its own support channels.
What Happens After You Send a Message
Every email is read by a real person. We do not use automated replies as a substitute for an actual response. Once your message is reviewed, it is passed to whoever can best answer it, and you will hear back directly.
Our target is two working days, though we will always follow up even if we need longer to look into something properly.
Our Editorial Standards
Non Gamstop Casinos is an independent site. Our rankings reflect editorial assessment — how well each casino performs on the criteria that matter for fast-payout play, not which brands have a commercial relationship with us. Reader messages that flag inaccuracies, out-of-date terms or missing information feed directly into how we update our reviews.
If something we have published has affected you in any way, we want to know about it. Feedback, whether positive or critical, helps us produce content that is genuinely worth reading.
We look forward to hearing from you.